IT technician will provide technical support to individuals in various departments. Ideal candidate should be competent and confident user of IT, with a good knowledge of computers, familiar with a range of computer software packages, good at solving problems able to explain technical issues clearly, familiar with different operating systems and computer languages with excellent communication skills with proactive approach .

Daily work will include:

• installing and supporting network, printers, scanners, conference equipment, telephony and computer workstations
• solving technical problems
• following IT procedures for incident monitoring, solving, escalating and closing
• logging daily activity
• installing operating system and software office package
• provide a high level of customer service

Requirements:

• Excellent knowledge of English language
• IT knowledge gained through previous working experience
• Hardware and software installation and maintenance
• MS Windows and MS Office installing and advanced using
• Network knowledge (TCP / IP, DNS, Firewall, DHCP, WiFi...)
• Troubleshoot at all levels as well as demonstrate comprehensive knowledge of Active Directory
• Excellent people skills that would promote communication within the environment
• Able to work in shifts
• Strong and effective customer care and desk-side support skills and experience

We offer:

• We offer you good salary compensation in an excellent team environment, and an opportunity to improve your skills as a part of an international company.